Skip to content
Loading...

FAQ

When you open back up?

The store will be open for our Jennie and Chaewon collection dropping August 9th. Sign up for our email newsletter or follow us on Instagram @kvintageofficial to stay up to date!

When will my order be shipped out?

Orders from our previous IU collection have all been processed and shipped out. If you have any questions please don't hesitate to reach out to support team at contact@kvintage.co

Can I cancel or change one of the sizes I ordered?

Unfortunately we are unable to make any size changes or cancellations as we are currently processing your orders. We are terribly sorry if this causes any inconvenience but if you have any questions regarding your order please send an email to our support team at contact@kvintage.co

Can I edit my address?

Yes! If your order has not been shipped and there is no tracking number attached to your order then please send an email to our support team at contact@kvintage.co and we will assist you!

I need additional help

If you need any assistance please send an email to our support team at contact@kvintage.co and we will get back to you as soon as we can!